Privacy Policy

Introduction

Lincoln Law ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our bankruptcy assessment questionnaire.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Complete our bankruptcy assessment questionnaire
• Request a consultation or contact us
• Subscribe to our newsletter or communications

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Location information (state, county)
• Household information (household size, marital status)
• Financial information (income range, debt range, employment status)
• Situation details (missed payments, wage garnishment, property concerns)
• Any additional notes you provide

Financial Account Information (Optional)

With your explicit consent, we may access limited financial account information through Plaid, Inc. ("Plaid") to provide more accurate financial assessments. This integration:

• Is completely optional and requires your explicit authorization
• Currently uses Plaid's Sandbox environment with test data only
• Accesses only summary transaction and identity information
• Does not store raw transaction details or account credentials
• Is secured with industry-standard encryption

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Access times and dates

How We Use Your Information

We use the information we collect to:

• Provide preliminary bankruptcy eligibility assessments
• Contact you regarding your inquiry and potential legal services
• Match you with appropriate legal representation
• Send you confirmation emails and follow-up communications
• Improve our website and services
• Comply with legal obligations and protect our rights
• Analyze usage patterns and optimize user experience

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With Your Consent

We may share your information when you have given us explicit permission to do so.

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and services, including:

• Email service providers (Mailgun)
• Financial data aggregation services (Plaid)
• Hosting and infrastructure providers (AWS)
• Analytics providers

These service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure server infrastructure with restricted access
• Regular security assessments and updates
• Staff training on data protection practices
• Logging and monitoring of system access

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider in determining retention periods include:

• The nature of the services provided
• Legal and regulatory requirements
• Potential or actual disputes
• Your ongoing relationship with our firm

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing of your information
• Objection: Object to our processing of your information
• Portability: Request transfer of your information to another service
• Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze site usage. You can control cookies through your browser settings, though disabling cookies may affect site functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: